Reduce Downtime

Managed IT

Strengthen Your Cybersecurity

If technology problems are slowing down your employees, creating security concerns, or making compliance more difficult, it may be time for a different approach. STACK Cybersecurity helps businesses reduce IT headaches, improve cybersecurity, and keep critical systems running through proactive managed IT services.


Managed IT Services are an ongoing partnership for IT support, maintenance, and security. Instead of hiring and managing a full internal IT team, your company hires a technology provider like STACK to keep systems running, support your staff, and reduce risk.


In practice, this means your people have a trusted place to go for help, your systems are monitored and maintained, and your technology is aligned to your business goals rather than reacting only when something breaks.

What Is an MSP?

STACK Cybersecurity is a security-forward IT Managed Service Provider (MSP), which means we take responsibility for managing your company IT environment. We're your outsourced IT department, handling everything from day-to-day support to long-term infrastructure planning.


Because "MSP" isn't always a familiar term, we prefer clearer language: managed IT services, IT support, and outsourced IT. Our job is to make your technology reliable, secure, and easier to manage at every stage of your business.


Want the full breakdown? Learn what an MSP is, what an MSP does, how much they charge, who uses them, and how to switch from your current IT provider to STACK.

What is an MSP? A Complete Guide to Managed Service Providers

Two Service Levels to Match Your Needs

If your primary concern is reliable IT operations with strong foundational security, Managed Service Core is often the best place to start. If you handle sensitive data, face regulatory pressure, or want a more comprehensive security posture, Managed Service Advanced adds monitoring, controls, and identity protections many companies are now required to have. Not sure where you fit? We'll meet you where you are today, review your environment and risks, and recommend a path that fits your budget and risk tolerance.

What you can expect: faster resolution time, reduced downtime, better cyber insurance readiness, improved compliance posture, stronger protection against ransomware, and predictable IT costs.

Service Level 1

Managed Service Core

Essential IT management with strong baseline security. Designed for companies that need dependable IT operations and foundational protections.

IT Support & Operations

  • Unlimited support for managed workstations

  • System administration and maintenance

  • Vendor support and coordination

  • Technology alignment reviews

  • vCIO / vCISO guidance for planning and budgeting

Monitoring & Maintenance

  • Server and workstation monitoring

  • Operating system patching

  • Workstation backup

  • Malicious file monitoring

Baseline Security Protections

  • Endpoint protection (next-generation antivirus and response)

  • Email security and filtering

  • Cybersecurity awareness training

  • Dark web monitoring

  • Cloud backup for email, collaboration, and files

Service Level 2

Managed Service Advanced

Designed for firms with elevated risk, sensitive data, or compliance expectations. Includes everything in Core, plus advanced security operations and stronger controls.

Security Operations & Threat Detection

  • Managed detection and response (MDR)

  • 24×7 monitoring

  • Centralized security event logging and analysis

Vulnerability Management & Hardening

  • Vulnerability scanning

  • Automated critical vulnerability and exception patching

Access & Identity Controls

  • Privilege and access management (PAM) controls

  • Multifactor authentication (MFA) configuration and management

  • Centralized identity and access policy management

  • Support for modern authentication options and single sign-on

Network & Device Protections

  • Secure access service edge (SASE) for secure remote connectivity

  • Firewall management and policy administration

  • Device compliance and security policy enforcement

IT & Support Services

Every managed IT engagement with STACK Cybersecurity includes a comprehensive set of IT and support services designed to keep your environment stable, your team productive, and your business protected.

Unlimited Remote & Onsite IT Support

Your team gets a single, trusted point of contact for every IT need, whether it's a workstation issue that can be resolved remotely in minutes or a hardware problem that requires a technician on-site.

Unlimited Remote & Onsite IT Support

Your team gets a single, trusted point of contact for every IT need, whether it's a workstation issue that can be resolved remotely in minutes or a hardware problem that requires a technician on-site.

Beyond reactive support, our team handles system administration, vendor coordination, and ongoing technology alignment reviews. We manage your environment proactively so fewer issues make it to a support ticket in the first place. Access to a virtual CIO and virtual CISO rounds out the engagement, ensuring your IT decisions are guided by experienced leadership at every level.

Learn how strong IT support improves Cybersecurity ROI

24×7 Workstation, Server & Network Monitoring

Our Remote Monitoring and Management (RMM) platform watches your entire environment around the clock, including every workstation, server, and network device under management. When performance degrades, a service fails, or an anomaly surfaces, our team is alerted and responding before most issues ever reach your users.

Coverage spans hardware health, software status, connectivity, and security indicators, giving you a single managed layer of visibility across every layer of your infrastructure.

Workstation Monitoring

Workstation Monitoring

Continuous health and performance monitoring across every managed endpoint.

Server Monitoring

Server Monitoring

Real-time visibility into server uptime, resource utilization, services, and event logs so critical infrastructure stays stable and responsive.

Network Monitoring

Network Monitoring

Traffic analysis, device status, and connectivity monitoring across your network infrastructure to catch outages, bottlenecks, and anomalies early.

Patch Management

Patch Management

Unpatched software is one of the most reliable entry points for hackers. Patch management helps to ensure operating systems, third-party applications, and firmware across your managed environment are updated on a consistent, tested schedule, closing known vulnerabilities before they can be exploited.

Patches are reviewed, tested, and deployed in a controlled manner to avoid disrupting business operations. Critical and security-related updates are prioritized, and patch status is tracked and reported so you have visibility into where your environment stands.

Business Continuity & Disaster Recovery Planning

When a disruption occurs, the difference between a recoverable incident and a catastrophic one comes down to preparation. Business continuity and disaster recovery planning ensures your business knows what to do, what systems can be restored, how quickly, and in what order, before you find out under pressure.

Our planning process covers recovery time objectives (RTOs), recovery point objectives (RPOs), documented runbooks, and defined communication procedures. We work with your team to map critical systems and dependencies, identify gaps in your current recovery posture, and build a plan that is realistic, tested, and ready to execute.

Risk Assessment

Identify critical systems, dependencies, and single points of failure before a disruption forces the discovery.

Recovery Planning

Define RTOs, RPOs, and recovery sequences so your team knows exactly what to restore and in what order.

Runbook Development

Documented step-by-step procedures for your team to follow during an incident, reducing confusion and decision time under pressure.

Plan Testing

Tabletop exercises and recovery tests validate your plan against real-world conditions before a real event demands it.

Could You Recover from Ransomware Tomorrow?

A backup is only valuable if you can restore it when you need it. We help protect endpoints, servers, Microsoft 365 data, and critical business systems while validating that recovery processes actually work.

Ready to Get Started?

Whether you need a reliable IT partner for the first time or you are looking to replace a provider that has not kept pace with your business, STACK is ready to meet you where you are. We start with a review of your current environment, identify gaps, and recommend a path that fits your budget and your risk tolerance.

Not sure what you need? A Security Risk Assessment gives us both a clear picture of where your environment stands today and what your highest-priority needs actually are.

Add-On Services

Beyond Core and Advanced, you can layer in additional solutions based on your environment, compliance requirements, and risk tolerance.

Single Sign-On

Simplify access management and reduce password fatigue with centralized authentication across your applications.

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Microsoft Intune

Enforce device compliance, manage workstation configurations, and control access from a centralized cloud platform.

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Conditional Access

Control who can access what, from which devices and locations, using policy-based identity and access controls.

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Tabletop Exercises

Test your team's incident response readiness with facilitated tabletop exercises that also satisfy compliance requirements.

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Penetration Testing

Annual automated penetration testing validates your security controls against real-world attack scenarios.

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Compliance Management

Project management for CMMC, HIPAA, SOC 2, and NIST frameworks, scoped to your environment and requirements.

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Cybersecurity Consultation

Is your company secure against cyber threats? If you're not sure, it's time for a cybersecurity risk assessment (CSRA). STACK Cybersecurity's CSRA will meticulously identify and evaluate vulnerabilities and risks within your IT environment. We'll assess your network, systems, applications, and devices. You'll get a detailed report and action plan to improve your security posture. Don't wait until it's too late.

Schedule a Consultation Explore our Risk Assessment